Our support team is available around the clock. Choose your preferred way to reach us.
Fill out the form and a member of our team will respond within 2 business hours. For urgent issues, please call us directly.
Mon–Fri
8:00 AM – 10:00 PM EST
Sat–Sun
9:00 AM – 6:00 PM EST
Emergency
24/7 Fraud Hotline: +1 (800) 324-2266
Most accounts are verified within 24–48 hours. Premium KYC verification can take up to 3 business days depending on document clarity.
Call our 24/7 fraud hotline at +1 (800) 324-2266 immediately. You can also flag transactions from your dashboard under Transactions.
Account tiers are assigned based on your deposit history and activity. Contact your banking agent or our support team for a tier review.
Crypto assets are managed by your dedicated banking agent. Contact your agent or reach support to request additions to your portfolio.
A government-issued photo ID (passport or national ID) and proof of address (utility bill or bank statement dated within 90 days).